Inside Sales Rep - SST

United Rentals•Charleston, SC

About The Position

The Inside Sales Rep - SST (Sales Support Team) is responsible for proactively increasing revenue for the district or metro area through exceptional customer service, processing rental quotes and reservations, and terminating contracts. The role supports district or metro area objectives across sales and customer service to ensure world-class service and operational excellence. This position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Requirements

Bachelor’s degree preferred, or equivalent experience.
Exceptional relationship-building and customer service skills.
Strong ability to multitask in a fast-paced environment.
Independent, self-starting approach and strong self-imposed structure.
Excellent teamwork, interpersonal, and communication skills.
Keen attention to detail.
Valid driver’s license with an acceptable driving record.

Responsibilities

Respond to inbound calls in a consistent, professional, and courteous manner.
Review equipment requests and propose solutions that meet customer requirements.
Negotiate equipment rental rates in accordance with pricing policies and procedures.
Identify leads for new business and communicate them to appropriate field personnel.
Resolve customer issues and coordinate solutions with other personnel.
Communicate delivery needs promptly and accurately to the Logistics Manager or Dispatcher.
Contact lost or dormant accounts to generate business.
Perform other duties as assigned.