HVAC Production Manager
Service Champions Heating & Air Conditioning • San Jose, CA13d • $80,000 - $100,000
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HVAC Production Manager
Service Champions Heating & Air Conditioning•San Jose, CA
•$80,000 - $100,000
About The Position
Service Champions NorCal is hiring an HVAC Production Manager for its San Jose Service Center. This full-time, exempt, hands-on leadership role leads, coaches, trains, and supports HVAC Installation Technicians. Approximately 70% of the position is spent in the field supporting and coaching technicians, and approximately 30% at the service center providing training, one-on-one development, and operational leadership. The manager supports client satisfaction, installation quality, safety, productivity, and department performance, partnering with Sales, Service, Operations, and Fleet teams to help the service center operate efficiently and profitably. Workdays and hours may vary based on business and operational needs; occasional evening and weekend work may be required. Little to no overnight travel is expected, but regular local travel to job sites and other business locations is required.
Requirements
- Demonstrated leadership, coaching, and team-development skills.
- HVAC installation knowledge and experience sufficient to effectively coach and support installation technicians.
- Strong commitment to safety, quality, client service, and operational excellence.
- Results-oriented approach with strong attention to detail.
- Ability to prioritize responsibilities and manage multiple demands effectively.
- Strong verbal, written, and interpersonal communication skills.
- Ability to work independently while collaborating effectively across teams.
- Professional, approachable, and service-oriented leadership style.
- Basic computer and technology skills.
- Reliable and punctual attendance consistent with the requirements of the position.
- Commitment to supporting Service Champions' Core Values and culture.
Responsibilities
- Lead, coach, develop, and support HVAC Installation Technicians.
- Spend significant time in the field providing hands-on leadership, coaching, training, and performance support.
- Promote a culture of safety, accountability, teamwork, and exceptional client service.
- Ensure team members have the tools, training, knowledge, and support needed to succeed in their roles and careers.
- Maintain high standards for installation quality and client satisfaction.
- Support department performance, including installation productivity and gross-margin goals.
- Partner with the Operations Support Coordinator to address client concerns related to installation work performed in their homes.
- Collaborate with the Sales Team to ensure jobs are properly scoped and documented to support efficient, high-quality, and profitable installations.
- Partner with the Service Team to support department and service center goals.
- Coordinate with the Fleet Manager to help ensure service center vehicles receive required inspections, maintenance, and repairs and are maintained to Service Champions standards.
- Model and reinforce Service Champions' Core Values and expectations.
- Perform other job-related duties as needed.
Benefits
- $80,000-$100,000 annual base salary, plus bonus opportunity
- Comprehensive health benefits, including medical, dental, and vision coverage for eligible employees and family members
- 401(k) retirement plan with company match
- Paid time off, including vacation and birthday time off
- Company-paid life insurance, short- and long-term disability, FSA, legal and identity protection, and pet insurance
- Referral bonuses, employee discounts, and an Employee Assistance Program
- Ongoing professional development and life-skills training
- Uniforms, uniform laundering, work boot allowance, company vehicle, and gas card
- Company-sponsored events and a collaborative, supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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