Commercial HVAC Service Sales Manager - Bay Area

Carrier•San Leandro, CA
•$117,500 - $234,500

About The Position

Carrier is seeking a Commercial HVAC Service Sales Manager to lead a consultative sales team focused on growing commercial HVAC lifecycle solutions in the San Francisco Bay Area. The role contributes to the growth and success of Carrier Service and supports Carrier’s position in intelligent climate and energy solutions. It is suited to a hands-on leader who enjoys teaching, motivating, and driving results. The manager will lead a customer-centric team selling service agreements, repairs, modernizations, controls, digital solutions, rentals, and other strategic service offerings. The role is responsible for sustainable growth in orders, revenue, and profitability; customer-focused, value-based selling; recurring revenue and customer retention; disciplined sales management and forecasting; and strong coordination with operational and technical partners. The manager will also coach and develop team members and champion innovative, digitally enabled, healthy-building, sustainability, and energy-optimization solutions. The annual salary range is $117,500 to $234,500. The position is eligible for short-term cash incentives, subject to plan requirements. Carrier lists health care benefits, retirement benefits, paid time off and leave, disability coverage, life and accidental death and dismemberment insurance, tax-advantaged accounts, and tuition assistance. Specific benefits may vary based on applicable laws and eligibility factors.

Requirements

  • At least 5 years of progressive sales, business development, account management, or sales leadership experience in HVAC, building systems, mechanical services, controls, or energy services.
  • At least 2 years of experience leading, coaching, and developing sales teams.
  • High school diploma or GED.

Nice To Haves

  • Bachelor’s degree in Business, Engineering, Mechanical Systems, Construction Management, or a related discipline.
  • Deep understanding of HVAC asset lifecycle management, including maintenance strategies, capital planning, modernization, equipment replacement, controls optimization, energy management, and digital service solutions.
  • Strong financial and business acumen, including ROI analysis, lifecycle cost analysis, Total Cost of Ownership, budgeting, forecasting, profitability management, and business case development.
  • Demonstrated ability to attract, develop, retain, and promote sales talent through coaching, succession planning, and employee development aligned with Experience, Exposure, and Education (3E's).
  • Working knowledge of Microsoft Office (Excel, Word, and PowerPoint) and CRM.

Responsibilities

  • Lead and inspire a high-performing, customer-centric consultative sales team focused on optimizing customers’ building asset performance, reliability, sustainability, and lifecycle value.
  • Achieve financial objectives by growing orders, revenue, and profitability across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other strategic service offerings.
  • Build a sales culture that identifies customer business objectives and aligns Op-Ex and Cap-Ex solutions to deliver measurable outcomes, reduce risk, improve asset performance, and create long-term customer value.
  • Coach, mentor, and motivate sales professionals to identify, generate, advance, and close opportunities through disciplined consultative selling and value-based solution development.
  • Remove organizational obstacles and proactively support the team to accelerate opportunities, improve win rates, and increase sales productivity.
  • Execute a Management Operating System covering territory and account planning, pipeline management, opportunity reviews, forecasting, activity management, and customer engagement.
  • Optimize sales coverage and resource deployment to maximize market penetration, customer engagement, and strategic account development across assigned territories and vertical markets.
  • Grow and retain recurring revenue through installed-base management, customer retention, service agreement growth, and lifecycle-based sales strategies.
  • Champion commercialization of digitally enabled services, healthy-building offerings, sustainability initiatives, energy-optimization programs, and emerging technologies.
  • Partner with operations, engineering, service delivery, finance, and leadership teams to support seamless customer experiences and successful execution of commitments.
  • Conduct coaching and development sessions, provide timely feedback and sales strategy guidance, and support professional development.
  • Balance strategic leadership with daily execution while focusing on customer success, employee development, operational excellence, and profitable growth.

Benefits

  • Medical, dental, and vision coverage
  • Wellness incentives
  • Retirement benefits
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
  • Short-term and long-term disability
  • Life insurance and Accidental Death and Dismemberment coverage
  • Health Savings Account
  • Health Care Spending Account
  • Dependent Care Spending Account
  • Tuition assistance
  • Short-term cash incentives, subject to plan requirements
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