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General Manager

Compass GroupCharlotte, NC
$104,000 - $114,000Onsite

About The Position

As General Manager supporting the Compass @ Client Data Center portfolio, you are responsible for leading the daily operation of one or more foodservice programs within a Client Data Center environment in Pryor Creek, OK. You will oversee operational execution, financial performance, food safety, hospitality, and team engagement while delivering a consistently exceptional client and guest experience. This role partners closely with Compass @ Client leadership, Eurest Operations, and Client Workplace Services to ensure operational excellence within a fast-paced, highly secure, mission-critical environment. Support implementation of Compass @Client initiatives and service enhancements.

Requirements

  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • Experience in technology, corporate dining, healthcare, manufacturing, or mission-critical environments
  • P&L accountability and contract-managed service experience is desirable
  • Multi-unit management experience preferred
  • Experience with cash retail operations
  • Retail marketing experience is highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • Certified Dietary Manager (CDM)/ Food Safety certification highly desirable

Responsibilities

  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
  • Manage operations supporting 24/7 mission-critical environment and ensure uninterrupted service delivery.
  • Coordinate operational readiness for maintenance events, outages, and business continuity activities.
  • Manages all financials including planning, budget development and analysis, and financial reporting
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
  • Conducts management meetings
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
  • Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
  • Hires, trains and orientates new management associates

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Career Resources

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