General Manager Jobs

About The Position

Requirements

• At least 2 years of experience leading leaders in restaurant management.
• Experience executing training, performance, and staffing programs in a restaurant or similar environment.
• Strong business acumen and ability to interpret financial reports and develop action plans.
• Prior experience working with internal support teams in Human Resources, Supply Chain, Marketing, or other functions.
• Ability to make sound, decisive judgments using prior experience and logic, including when information or direction is incomplete.
• Must obtain a food safety certification and/or alcohol beverage certification within 30 days of starting, or sooner where required by law.
• Proficient written and oral communication skills.
• Ability to support restaurant hours, including peak demand hours on nights and weekends.
• Must be at least 21 years old.
• Ability to work in an open kitchen, rotate between front and back of house, and perform physical tasks including walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing, pulling, and handling or moving objects weighing up to 50 pounds.
• Ability to operate hand-held appliances, sharp knives, and kitchen equipment such as an industrial can opener, dough press, industrial dishwasher, and very hot oven.
• Depending on location, ability to use stairs and/or an elevator, and to communicate and exchange information quickly with squad members and others.

Nice To Haves

• Management experience in a fast-casual restaurant environment.

Responsibilities

• Lead the restaurant squad, with a focus on developing leaders and ensuring delegated work is executed while retaining accountability for restaurant performance.
• Review restaurant results and use tools such as P&L reports and scorecards to identify opportunities and develop action plans.
• Own restaurant staffing, build talent pipelines, interview candidates, and follow employee processing and compliance requirements.
• Use MOD training plans to support new hires, assess learners, and coach employees to meet MOD standards.
• Champion community engagement and execute fundraising, catering, and other initiatives that support the community and restaurant performance.
• Use forecasts and the labor model to plan staffing and schedules, accommodating requests when possible while maintaining appropriate staffing levels.
• Maintain loss prevention, asset protection, cash-handling, food-safety, and restaurant safety and security procedures.
• Provide timely performance feedback and hold employees accountable to standards and procedures while fostering a growth mindset.
• Manage, delegate, and oversee ordering and inventory to meet restaurant performance targets.
• Read internal communications, communicate relevant information, and take required actions; attend meetings, huddles, and training events as needed.
• Build working relationships with vendors and internal facilities teams to maintain the restaurant in suitable condition.
• Demonstrate resilience, humility, care and accountability, and curiosity in leadership and daily operations.

Benefits

• Quarterly performance bonus program with potential earnings up to $6,000 annually.
• Paid sick time.
• Four weeks of paid vacation.
• Medical, dental, and vision insurance eligibility based on hours worked.
• Paid parental leave.
• Free pizza, salad, and beverages.
• Pet insurance.
• Discounted gym membership.
• Free counseling sessions.
• 401(k) retirement plan.