Assistant General Manager

Panera Bread • Fenton, MO

21d

About The Position

The Assistant General Manager helps lead a Panera bakery-cafe and its team, partnering with the General Manager to oversee operations, make decisions, solve problems, delight guests, and grow the business. The role takes ownership of hiring, training, and team development while supporting the bakery-cafe’s goals, operational and quality standards, and guest-service expectations.

The Assistant General Manager helps manage staffing, scheduling, performance, costs, and inventory; develops managers and team members; and ensures company strategies, policies, procedures, and applicable regulations are followed. The role also helps maintain a healthy and safe workplace that meets Panera’s health, food-safety, and culture standards, and helps build a culture of warmth, belonging, growth, and trust.

Requirements

• Must be at least 18 years old.
• ServSafe certification, or the ability to achieve it.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends, in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• At least 1 year of restaurant management experience is preferred.

Responsibilities

• Support the General Manager by making key decisions and solving problems.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
• Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
• Work with the team to delight guests through the quality of food, service, and team interactions.
• Build relationships that lead to long-term, loyal guests.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets Panera’s health, food-safety, and company-culture standards.
• Assist the General Manager in managing overall bakery-cafe costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed