General Manager - Eastchase Plaza

Gap Inc.•05404 ON Eastchase Plaza, NY

About The Position

As the General Manager, you lead your team in delivering a profitable store business plan and ensure the store achieves key metrics and meets or exceeds its goals. You connect the brand vision to its execution in the store and drive profitable sales growth across Customer Operations, Merchandising, Product Operations, and talent development. You teach and coach the store team to deliver a best-in-class customer experience.

Requirements

3–5 years of retail experience leading others.
Demonstrated ability to deliver results.
Ability to communicate effectively with customers and employees.
Ability to maneuver around the sales floor, stock room, and office; work around and with chemicals; and lift or carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet business needs, including nights, weekends, and holidays.
Ability to travel as required.
Business acumen skills.
Established time-management skills.
Strong planning and prioritization skills.

Nice To Haves

College degree or equivalent experience preferred.
College degree preferred.

Responsibilities

Analyze results, identify opportunities, and make decisions with the leadership team to drive key performance indicators.
Drive profitable sales through forecasting and scheduling.
Manage the store budget for daily operations in support of the P&L.
Build productive teams by sourcing, selecting, and developing people.
Hold the team accountable for performance through coaching and feedback.
Teach and train employees to build capabilities.
Lead implementation and execution of Standard Operating Procedures and initiatives.
Create an inclusive environment.
Implement action plans to maximize efficiency and productivity.
Perform Service Leader duties.
Represent the brand and understand competitors.
Promote community involvement.
Leverage OMNI to deliver a frictionless customer experience.
Ensure compliance standards are met.