General Manager Jobs

About The Position

Requirements

• 3+ years hotel management experience (extended stay preferred).
• Experience with Revenue Management and Choice Advantage PMS.
• Strong leadership, communication, and organizational skills.
• Proven ability to hire, develop, and lead teams.
• Performs effectively in fast-paced environments and under pressure.

Responsibilities

• Oversee day-to-day operations, ensuring coverage, cleanliness, and property standards.
• Analyze financial and operational performance data to drive results and decision-making.
• Ensure service programs are implemented and consistently executed to brand standards.
• Leverage market insights and property strengths to drive revenue through strategic selling and enhanced use of amenities.
• Consolidate period-end reports and analyze revenue management data to support performance and pricing decisions.
• Drive performance management, associate development, training delivery, and culture initiatives to support engagement and team performance.
• Provide real-time coaching and feedback to leaders and associates on service and operations.
• Deliver training to associates (i.e, Service So Memorable Quarterly Recharges).
• Reinforce Woodspring Suites and Concord culture with associates.
• Monitor guest satisfaction metrics (GSS) and drive continuous improvement.
• Manage labor and controllable costs to meet budget and profitability goals.
• Deliver performance updates to ownership and leadership, including reporting and business reviews.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Extensive training and career development opportunities