ASSISTANT GENERAL MANAGER (CO-MANAGER)- RT2683

RaceTrac

About The Position

RaceTrac’s Assistant General Manager (Co-Manager) supports the General Manager in leading store operations, developing employees, and delivering a welcoming, efficient guest experience. The role helps drive store performance, sales, guest satisfaction, and profitability while supporting a guest-first culture and carrying out RaceTrac’s mission to make people’s lives simpler and more enjoyable. The Co-Manager coaches and mentors team members and Shift Managers, reinforces clear expectations and accountability, and promotes communication across shifts. The role also supports inventory and cash controls, vendor relationships, promotional execution, food-service quality and safety, compliance, staffing, scheduling, and store cleanliness and brand standards. The position includes hands-on leadership in a high-volume environment and works in coordination with the General Manager. The listed schedule is Saturday through Wednesday, 5:30 AM–2:30 PM, with Thursday and Friday off. Pay is $17 per hour, with estimated annual base earnings of $42,800 based on a 45-hour workweek including overtime, and performance-based bonuses that may bring total annual earnings up to $60,000.

Requirements

High school diploma or GED, in progress or completed.
Ability to lift up to 50 pounds and perform physical tasks as needed.
Willingness to obtain and maintain food handler and alcohol server permits, if required.
Strong coaching, communication, and problem-solving skills.
Ability to read and act on business metrics such as P&L, labor, and sales.

Nice To Haves

3–5 years of work experience; the posting describes experience in retail, food service, or restaurant leadership.
At least 1 year of management experience.
Vendor management experience.
Experience in a high-volume, guest-focused, transactional environment.
At least 1 year of retail experience.

Responsibilities

Educate team members on excellent guest service and provide tools and techniques to succeed.
Establish a warm and welcoming environment for guests, team members, and vendors.
Guide managers across shifts with clear, respectful direction, accountability, collaboration, and support.
Train and coach teams to meet guest transaction expectations, including managing line lengths.
Ensure team members follow food-service safety and standards, and conduct regular quality checks.
Train teams on effective promotion of items and communicate current and upcoming promotions.
Ensure teams understand safety policies and regulations and can locate required documentation.
Execute inventory processes accurately, monitor stock and reports, support accurate ordering, minimize waste, and communicate inventory updates.
Monitor daily cash controls and train employees on operational processes and their effect on store financial performance.
Facilitate communication across shifts and assist the General Manager in relaying information from RaceTrac.
Train, coach, and mentor employees and Shift Managers; evaluate training effectiveness and coach managers on training techniques.
Monitor staffing levels and schedule execution, provide feedback to the General Manager, and create schedules as needed.
Provide the General Manager with specific feedback on team performance and support performance management as directed.
Use coaching to help associates identify development opportunities and pursue growth.
Promote teamwork and inclusive communication, and provide support during busy periods or guest concerns.
Adapt communication style to the audience, listen actively, and ask clarifying questions.
Assist with store-level strategies to drive sales, guest satisfaction, and profitability.
Maintain store cleanliness, stock levels, and alignment with RaceTrac brand standards.