Assistant Manager - Denver, CO

Qdoba (Qdoba Restaurants)•Denver, CO

1d•$23 - $27

About The Position

The Assistant Manager manages restaurant operations in conjunction with, or in the absence of, the General Manager. The role uses discretion in daily management decisions and is accountable for upholding Brand Values and supporting the brand’s success. It focuses on building a people- and guest-centric culture that delivers excellent guest service and food quality while meeting company policies, procedures, and regulatory requirements. The Assistant Manager supports hiring, training, and development of restaurant staff; assigns work; and oversees daily operations. The role works with the General Manager to review operational and financial performance, identify trends, and implement improvements. It also supports sales growth, cost control, budget adherence, restaurant cleanliness, maintenance, and food safety. The position requires a high school diploma or equivalent, at least two years of QSR experience including one year in a leadership role, and a valid driver’s license. Candidates must be at least 18 years old. Physical requirements include lifting approximately 10–50 pounds, communicating clearly in person and by telephone, and operating a computer or similar device. If delivering catering orders, the employee must have a personal cell phone and use it to report departure and delivery completion in accordance with safety procedures, without using the device while driving.

Requirements

Must be at least 18 years old.
High school diploma or equivalent required.
At least 2 years of QSR experience, including at least 1 year in a leadership position.
Excellent prioritization, interpersonal, problem-solving, and collaboration skills.
Effective verbal and written communication skills; highly motivated and organized.
Ability to take direction from individuals in higher-level positions.
Demonstrated integrity and ethical behavior.
Comfort working in a fast-paced environment.
Proven ability to recruit, hire, coach, train, and motivate employees.
Valid driver’s license.
Ability to lift equipment and product cases weighing approximately 10–50 pounds.
Ability to speak and hear clearly in person and on the telephone.
Ability to operate a computer, such as a desktop or tablet.
If delivering catering orders: an operable personal cell phone and use of the phone to track departure and delivery completion in accordance with company safety procedures; no device use while actively driving.

Responsibilities

Assist the General Manager with recruitment, selection, and training of new hires.
Work with the General Manager to train and develop restaurant staff and ensure training systems are implemented and followed.
Assign activities and tasks.
Comply with state and federal labor laws and regulations.
Manage daily activities to achieve strong restaurant operational performance.
Hold the restaurant team accountable for excellent guest service, food quality, brand-system compliance, procedures, and food safety.
Review practices and modify them as needed to improve the guest experience.
Maintain the brand image through restaurant cleanliness, maintenance, and excellent service.
Partner with the General Manager to use management information tools to analyze operational and financial performance.
Identify trends and implement improvement plans.
Develop long-term sales growth initiatives to drive profitable sales growth.
Consider the cost-benefit impact of financial decisions and protect the brand.
Monitor costs and adherence to the budget and restaurant goals.