Funeral Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Valid state driver’s license with an acceptable driving record.
• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behavior and ability to work as a team player.

Nice To Haves

• Previous customer service and/or sales experience.
• Proficiency with the MS Office suite and databases.

Responsibilities

• Provide clerical and administrative assistance supporting funeral operations.
• Meet and greet the public, answer questions, and provide information about funeral, cremation, and related topics.
• Answer phones courteously and perform office duties using equipment such as a fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, and stereo/video system.
• Prepare service spaces and deliver and set up floral arrangements, chairs, caskets, urns, photographs, and other family keepsakes or mementos; ensure proper care and storage of these items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of remains, including dressing and lifting deceased individuals, or operate a crematory when permitted by law and company regulations.
• Run errands, including floral deliveries and picking up supplies or documents.
• Serve as an usher and, as needed, park cars or perform transportation duties.
• Drive funeral home vehicles for services and to pick up families.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorials, and funeral services, including setting up visitation and chapel areas, dressing and casketing remains, and delivering family items and flowers.
• Greet and receive client families and other people entering the office, providing information and assistance.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and other client vehicles as required.
• Attend monthly staff meetings and follow company policies, procedures, mission, and values.

Benefits

• Part-time associates averaging 20 hours per week may be eligible for a 401(k).