Funeral Service Assistant (Part-time)

SCI Shared Resources • San Antonio, TX

2d

About The Position

Provides clerical and administrative assistance in support of funeral operations. The role includes meeting the public, answering questions and providing information about funeral and cremation services, answering phones courteously, and assisting with funeral, memorial, and other services or ceremonies as requested by clients and management. Attendance at monthly staff meetings is expected. Duties must be performed consistently with the company’s mission and values and in accordance with its policies and procedures.

Requirements

• High school diploma or equivalent.
• Valid state driver’s license with an acceptable driving record.
• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behavior and ability to work as a team player.

Nice To Haves

• Previous customer service and/or sales experience.
• Proficiency with the MS Office suite and databases; ability and willingness to learn is required.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and other personal keepsakes or mementos, and ensure proper care and storage of these items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of the deceased, including dressing and lifting, or operating a crematory when permitted by law and company regulations.
• Perform office duties, including answering phones and operating office equipment and systems.
• Run errands, such as delivering flowers and picking up supplies or documents.
• Serve as an usher and, when needed, park cars or perform transportation duties.
• Drive funeral home vehicles for services and to pick up families.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorials, and funeral services, including setting up the visitation area and chapel, dressing and casketing remains, and delivering family items and flowers.
• Greet and receive client families and other visitors seeking information or assistance.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and other client vehicles as required.
• Attend monthly staff meetings.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED