Funeral Service Assistant (part-time)

SCI Shared Resources • Jacksonville, FL

2d

About The Position

The Funeral Service Assistant provides clerical and administrative support for funeral operations and helps families and the public with information about funeral and cremation services. The role supports visitations, memorials, funerals, and other ceremonies; prepares service areas and items; assists with respectful preparation of the deceased as permitted by law and company regulations; and performs office, driving, and general support duties. Duties must be performed consistently with the company’s mission, values, policies, and procedures. Attendance at monthly staff meetings is expected.

Requirements

• High school diploma or equivalent.
• Valid state driver’s license with an acceptable driving record.
• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behavior and ability to work as a team player.

Nice To Haves

• Previous customer service and/or sales experience.
• Proficiency with Microsoft Office suite and databases; willingness and ability to learn are required.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and other family keepsakes, and ensure their proper care and storage.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of the deceased, including dressing and lifting, or operate the crematory as permitted by law and company regulations.
• Perform office duties, including answering phones and operating office equipment and systems.
• Run errands, such as delivering flowers and picking up supplies or documents.
• Serve as an usher and assist with parking or other transportation needs.
• Drive funeral home vehicles for services and to pick up families.
• Ensure refreshments are available where permitted by law.
• Assist with visitations, memorials, and funeral services, including setting up visitation and chapel areas, dressing and casketing remains, and delivering family items and flowers.
• Greet and receive client families and others entering the office, and provide information and assistance.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and other client vehicles as required.
• Attend monthly staff meetings.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED