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Front Desk (Muskegon)

Dental Dreams LLC•Norton Shores, MI
•$15 - $17•Onsite

About The Position

Dental Dreams is hiring a Front Desk Receptionist for its Muskegon, Michigan office. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. The receptionist works as part of a team to support patients and maintain an efficient, professional office. The company serves underserved communities through high-quality dental services in modern facilities and emphasizes patient satisfaction.

Requirements

  • Customer service experience.

Nice To Haves

  • Medical receptionist experience.
  • Experience with Dentrix and/or Eaglesoft.

Responsibilities

  • Maintain a high level of customer service.
  • Work as part of a team, emphasizing communication.
  • Schedule patient appointments to meet monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Verify dental benefits accurately.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and/or explaining treatment plans.

Benefits

  • Competitive compensation/pay.
  • Medical insurance.
  • Vision insurance.
  • Free dental treatment at company locations.
  • Paid time off (PTO) and vacation time.
  • 401(k).
  • Life insurance.
  • Pet insurance.
  • Additional benefits.

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