Front Desk (Muskegon)
Dental Dreams LLC•Norton Shores, MI
•$15 - $17•Onsite
About The Position
Dental Dreams is hiring a Front Desk Receptionist for its Muskegon, Michigan office. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. The receptionist works as part of a team to support patients and maintain an efficient, professional office. The company serves underserved communities through high-quality dental services in modern facilities and emphasizes patient satisfaction.
Requirements
- Customer service experience.
Nice To Haves
- Medical receptionist experience.
- Experience with Dentrix and/or Eaglesoft.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments to meet monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Verify dental benefits accurately.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation/pay.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- Paid time off (PTO) and vacation time.
- 401(k).
- Life insurance.
- Pet insurance.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
