Front Desk Jobs in Detroit, IL

About The Position

Requirements

• High school education.
• Healthcare-setting experience is preferred but not required.

Nice To Haves

• Experience in a healthcare setting.

Responsibilities

• Answer telephone calls promptly, preferably by the third ring, identify and categorize calls, and route them to the appropriate office area.
• Use proper telephone etiquette when receiving, transferring, and placing calls on hold, keeping hold times to a minimum.
• Repeat key information when taking messages to ensure accuracy.
• Enter patient demographic and insurance information accurately as documented.
• Verify insurance information and collect referrals, authorizations, and other forms as documented.
• Check that patients complete applicable forms fully and correctly.
• Inform the secretary or Office Coordinator when supplies are approaching the reorder point.
• Copy patient records when requested by an insurance company or another physician’s office.
• Distribute mail accurately and promptly.
• Schedule appointments efficiently, record them as documented, and follow practice policy.
• Complete daily receipts and journals and make deposits to cashiers.
• Manage petty cash.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions