Front Desk Receptionist

CC DERMATOLOGY MSO LLC • Woodburn, OR

18h • Onsite

About The Position

Clear Choice Dermatology is seeking a warm, organized, and proactive Front Desk Receptionist to serve as the welcoming face of its Woodburn clinic. The role helps create a positive first and last impression for patients while ensuring smooth, professional day-to-day operations.

The receptionist manages the patient journey from check-in through check-out, including greeting patients, verifying insurance and forms, maintaining accurate patient records, coordinating follow-up care, scheduling appointments, and processing payments. The role also supports front desk readiness and back-office operations in a professional medical office.

Requirements

• High school diploma or GED.
• At least 2 years of experience in a medical front office or similar customer service role.
• Excellent communication and multitasking abilities.
• Polished, professional appearance and a patient-first attitude.
• Ability to work independently, prioritize tasks, and handle confidential information.
• Proficiency in Microsoft Outlook, Word, and general computer systems.
• Typing speed of at least 60 WPM.
• Must arrive 15 minutes before scheduled clinic hours.
• Ability to stand, sit, bend, and lift up to 40 lbs.
• HIPAA and OSHA compliance is mandatory.
• Uniform required.

Nice To Haves

• Knowledge of EMR systems.
• Knowledge of insurance verification.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Verify insurance information and ensure patient forms are complete.
• Enter and update patient demographics accurately in the system.
• Maintain office readiness and keep the front desk area clean and organized.
• Answer incoming calls and route messages with care and confidentiality.
• Review provider notes and coordinate treatment plans and follow-ups.
• Schedule future appointments and enter patients into recall systems.
• Collect co-pays and balances, and process credit and refund transactions.
• Dispense skincare products and maintain accurate purchase logs.
• Post daily charges and support back-office operations as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED