Front Desk Clerk- Maternal Fetal Medicine
Henry Ford Health•Detroit, MI
About The Position
The Front Desk Clerk serves as the welcoming first point of contact for patients and visitors at a Maternal Fetal Medicine clinic. The role delivers customer service and manages clerical and administrative operations that support patient care and keep the clinic running smoothly. Responsibilities include patient check-in and checkout, documentation and record management, authorizations and precertifications, appointment scheduling, charge processing, collecting co-payments, and reconciling reports and deposits.
Requirements
- High school diploma equivalency or one year of applicable cumulative job-specific experience.
Nice To Haves
- Medical office experience.
Responsibilities
- Welcome patients and visitors and provide a warm, professional first point of contact.
- Check patients in and out and gather required documentation accurately.
- Verify and enter demographic information to maintain complete, current patient records.
- Manage authorizations and precertifications.
- Process medical record release requests.
- Schedule and confirm appointments.
- Process daily charges for patient procedures and services.
- Collect co-payments.
- Reconcile daily reports and deposits.
- Provide administrative and clerical support to the assigned area.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
