Automotive Front Desk Receptionist

Capital Chevrolet of Wake Forest • Wake Forest, NC

11h

About The Position

Capital Chevrolet of Wake Forest is seeking a welcoming, organized, customer-focused Front Desk Receptionist to serve as the dealership’s face and first point of contact. The role involves interacting with customers and visitors, answering calls, assisting with general inquiries, coordinating appointments, maintaining the reception area, and providing administrative support to dealership departments. The receptionist communicates with customers, coworkers, and management to help daily operations run smoothly and takes on additional duties and projects as needed.

The ideal candidate is friendly, approachable, professional, and committed to excellent customer service. They can communicate effectively, stay organized and attentive to detail, multitask in a fast-paced environment, and use basic computer applications, including Microsoft Office. Previous receptionist, administrative, or customer service experience is a plus. Candidates must successfully pass a pre-employment background screening.

Requirements

• Friendly, approachable personality and genuine interest in helping people.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment.
• Basic computer skills, including familiarity with Microsoft Office.
• Professional demeanor and commitment to excellent customer service.
• Ability to successfully pass a pre-employment background screening.

Nice To Haves

• Previous receptionist, administrative, or customer service experience.

Responsibilities

• Welcome customers and visitors in a friendly, professional manner and create a positive first impression.
• Answer incoming phone calls and direct them to the appropriate departments or team members.
• Assist customers with general questions, requests, and dealership information.
• Help coordinate appointments and scheduling as needed.
• Maintain a clean, organized, and welcoming reception area.
• Provide administrative and clerical support to dealership departments.
• Communicate with customers, coworkers, and management to support smooth daily operations.
• Assist with additional duties and projects as needed.

Benefits

• Competitive pay
• Health insurance
• Paid time off (PTO)
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed