Front Desk
HealthCARE Express • De Queen, AR3d • Onsite
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Front Desk
HealthCARE Express•De Queen, AR
•Onsite
About The Position
If you're friendly, dependable, organized, and have a knack for making people feel welcome, you may be a great fit for our Director of First Impressions (D.O.F.I.) team at HealthCARE Express. Our D.O.F.I.s are often the first people our patients interact with, making this role an important part of both the patient experience and the day-to-day flow of the clinic. We're looking for someone who can provide excellent customer service while staying organized and professional in a busy clinical environment.
Requirements
- Strong organizational skills
- Effective communication
- Exceptional customer service
- Ability to maintain strict confidentiality
- Familiarity with clinical office operations
- Familiarity with basic computer systems
Nice To Haves
- Friendly
- Dependable
- Organized
- Knack for making people feel welcome
Responsibilities
- Greet patients, verify patient information, and provide assistance as needed.
- Answer incoming phone calls courteously and promptly.
- Keep clinic forms stocked and available.
- Maintain accurate payment records for patient accounts.
- Scan patient information.
- Verify insurance coverage.
- Protect patient confidentiality in accordance with HIPAA requirements.
- Address patient concerns in a timely and professional manner.
- Communicate effectively with both patients and medical staff.
- Be comfortable with cross-training opportunities and occasionally assisting with responsibilities outside the usual scope of the position when needed to help move our organization's mission forward.
Benefits
- Health Insurance
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- Accident Insurance
- Critical Illness
- Benefit Time Off
- Bereavement Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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