Front Desk- Concierge

Lorien Health Services•Columbia, MD

2d•Onsite

About The Position

Lorien Harmony Hall is hiring a Front Desk Concierge to serve as the first point of contact for residents, families, guests, vendors, and team members. The role helps create a welcoming, safe, and supportive experience at the community’s front desk. The position is offered at $17.00–$19.00 per hour, with full-time benefits described in the posting. Part-time and PRN hours are also available. The schedule may include days or evenings and requires an every-other-weekend rotation. Lorien Harmony Hall is a family-owned assisted living community in Columbia, Maryland. Its campus includes a sister nursing home and Harmony Park, a Memory Care unit. The community describes its approach as combining a tradition of compassionate care with modern advancements in medicine and technology.

Requirements

Ability to safely lift, push, and pull 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation.
Availability for a schedule of days or evenings.
Availability for an every-other-weekend rotation.

Responsibilities

Greet and welcome guests, residents, and vendors warmly and professionally.
Monitor arrivals and departures to help ensure safety within the community.
Remain calm and handle emergencies efficiently and effectively.
Perform assigned administrative tasks, including answering phones, managing schedules, and maintaining records.
Ensure guests and employees adhere to COVID protocols and safety guidelines.
Assist staff and management with day-to-day front desk operations as needed.