Front Desk Concierge

John Rutledge House Inn • Charleston, SC

3d • $16 - $18

About The Position

The John Rutledge House Inn is seeking a Front Desk Concierge for the morning shift, from 7 a.m. to 3 p.m. As the first employee guests encounter, the concierge is responsible for providing gracious and efficient service while upholding Charming Inn's reputation for hospitality, service, and luxury.

Requirements

• Be outgoing and friendly, with a keen eye for detail and the ability to multitask in a fast-paced environment.
• Have flexible availability, including weekends and holidays.
• Have front desk or concierge experience.
• Have a high school diploma or equivalent.
• Have working knowledge of Windows computing and multi-line phone systems.
• Be available from 7 a.m. to 3 p.m.

Nice To Haves

• Luxury boutique hotel experience preferred.

Responsibilities

• Answer incoming phone calls and assist callers with their requests or redirect calls.
• Book room reservations, accurately describing room types and quoting rates and included amenities.
• Recommend area restaurants and attractions and secure tickets and reservations when requested.
• Perform guest check-in and check-out procedures.
• Collaborate with bell staff and housekeeping to provide a seamless guest experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED