Front Desk Concierge

IST Management Services • New York, NY

1d • $25 - $27 • Onsite

About The Position

IST Management is seeking experienced candidates for a full-time, on-site Front Desk Concierge role in New York City. The position provides on-site white-glove, five-star guest service and backup reception support, helping foster a professional and pleasant working environment through hospitality services and coordination. The role is intended for candidates interested in developing a career in office services, with access to internal training and development opportunities toward management advancement.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees must be able to work overtime earlier or later when requested. Compensation is $25–$27 per hour. The role requires professional attire and grooming consistent with IST Management’s dress code; a maître d’-type uniform may also be required. The employer states that this current vacancy is intended to be filled by December 22, 2026.

Requirements

• Previous experience in a high-end hotel, restaurant, or corporate services environment.
• High school diploma or GED.
• Authorization to work for any employer in the United States.
• Compliance with IST Management’s professional dress code and standards as outlined in its Employee Handbook.
• Microsoft Office proficiency; proficiency may be tested.
• Typing speed of 45 words per minute, good spelling and grammar, and basic knowledge of the Microsoft Office suite.
• Effective, professional verbal communication skills; English is required.
• Strong organizational and calendar-management skills.
• Resourcefulness in solving problems and meeting client and visitor needs.
• Professional appearance and an outgoing, positive demeanor.
• Ability to write, read, and comprehend correspondence, memos, emails, and basic instructions.
• Ability to confidently interact with clients and visitors.

Nice To Haves

• Relevant hospitality or administrative experience handling high visitor and call volumes in a medium-to-large-sized organization.
• Knowledge of languages in addition to English.
• Interest in developing a career in office services and advancing toward management roles through internal training and development opportunities.

Responsibilities

• Greet clients, visitors, and guests; determine the purpose of each visit and direct or escort them to the appropriate location.
• Expedite guest service registration and direct guests to their specific host.
• Collaborate with team members to prepare for guest arrivals.
• Answer, screen, and direct phone calls to staff, or take messages as needed.
• Assist guests with conference room locations and appointments.
• Perform administrative and clerical support tasks, including ordering supplies and maintaining inventory.
• Maintain logs and reporting documentation with attention to detail.
• Adhere to safety procedures and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED