Front Desk Concierge

Stratton Amenities•Birmingham, AL

About The Position

Stratton Amenities is seeking a Front Desk Concierge to provide exceptional hospitality in upscale apartments and condominiums. The concierge welcomes residents and visitors, anticipates their needs, maintains positive community relationships, supports safety and security, and handles requests such as dinner reservations and package delivery with efficiency and discretion. The role suits someone who is proactive, organized, communicates effectively, and enjoys working in a dynamic, high-end environment.

Requirements

  • At least 3 years of experience in hospitality or a high-end retail setting.
  • A proven track record of delivering top-tier service.
  • Effective communication and problem-solving skills.
  • Self-motivated, organized, proactive, and positive attitude.
  • Flexibility to work nights, weekends, and holidays.

Responsibilities

  • Welcome residents and visitors warmly.
  • Anticipate needs and provide a seamless experience by going the extra mile.
  • Build and maintain positive relationships with members of the community.
  • Remain attentive to safety and security.
  • Handle requests such as dinner reservations and package delivery efficiently and discreetly.

Benefits

  • Competitive pay.
  • A fun and supportive work environment with opportunities to grow.
  • A team that values diversity and inclusion.
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