Front Desk Concierge

Stratton Amenities • Birmingham, AL

4d

About The Position

Stratton Amenities provides concierge services in upscale apartments and condominiums. The Front Desk Concierge welcomes residents and visitors, anticipates their needs, builds positive relationships throughout the community, and helps create a seamless, high-quality experience. The role also supports safety and security and handles requests such as dinner reservations and package delivery with efficiency and discretion. The position requires flexibility to work nights, weekends, and holidays.

Requirements

• At least 3 years of experience in hospitality or a high-end retail setting.
• A proven track record of delivering top-tier service.
• Effective communication and problem-solving skills.
• Self-motivation, organization, and a proactive approach.
• A positive attitude and professional appearance.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Greet residents and visitors warmly as the welcoming face of the property.
• Anticipate needs and go above and beyond to provide a seamless experience.
• Build and maintain positive relationships with all members of the community.
• Monitor safety and security.
• Handle requests such as dinner reservations and package delivery efficiently and discreetly.

Benefits

• Competitive pay.
• A fun and supportive work environment with opportunities to grow.
• A team that values diversity and inclusion.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed