Concierge/Front Desk

Monarch Communities•Bernards Township, NJ
•$21 - $22

About The Position

The Concierge/Front Desk associate provides a positive first impression to everyone entering the community and shares community information with inquirers in support of sales and marketing efforts. The role also answers incoming calls and provides clerical support to all departments. The stated hourly salary range is $21.00–$22.00.

Requirements

  • High school diploma preferred.
  • Strong interpersonal skills and ability to relate to a variety of people and personalities.
  • Experience working with the senior population.
  • Proficiency with computers and Microsoft Office, including Windows, Outlook, and Excel, and ability to learn new applications.
  • Ability to perform the listed physical activities and lift or carry up to 25 lbs using proper body mechanics.

Responsibilities

  • Answer and screen incoming calls courteously and professionally.
  • Receive and process community mail.
  • Maintain and update logs of emergency phone numbers and resident emergency face sheets.
  • Monitor security alarms, the resident emergency call system, and front door security.
  • Order and maintain appropriate office supplies.
  • Assist the Business Operations Director with assigned administrative tasks.
  • Participate in and attend scheduled in-service training.
  • Ensure compliance with applicable federal, state, and local regulations and community policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical/Rx, dental, and vision insurance
  • Life insurance and accidental death and dismemberment insurance
  • Short-term and long-term disability
  • Flexible spending account for commuter/parking expenses
  • Employee Assistance Program
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Tuition reimbursement
  • Employee referral bonus
  • Resident referral bonus
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