Front Desk- Concierge

Lorien Health Services•Columbia, MD
•$17 - $19

About The Position

Lorien Harmony Hall is hiring a Front Desk Concierge to serve as the community’s first point of contact. The role focuses on creating a warm, professional, and welcoming experience for residents, families, guests, vendors, and team members while supporting safety and day-to-day front desk operations. The position is offered at $17.00–$19.00 per hour. Full-time benefits are listed, and part-time and PRN hours are also available. Schedules may include days or evenings, with an every-other-weekend rotation required. Lorien Harmony Hall is a family-owned assisted living community in Columbia, Maryland. It shares a campus with Lorien Columbia Nursing Home and includes Harmony Park, a Memory Care unit for residents living with dementia and Alzheimer’s. The community describes its approach as combining a long-standing tradition of compassionate care with modern advances in medicine and technology.

Requirements

  • Ability to safely lift, push, and pull 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation.
  • Availability for an every-other-weekend rotation.

Responsibilities

  • Greet and welcome guests, residents, and vendors warmly and professionally.
  • Monitor arrivals and departures to help ensure safety within the community.
  • Remain calm and handle emergencies efficiently and effectively.
  • Perform assigned administrative tasks, including answering phones, managing schedules, and maintaining records.
  • Ensure guests and employees follow COVID protocols and safety guidelines.
  • Assist staff and management with day-to-day front desk operations as needed.

Benefits

  • 80 hours of vacation time and 40 hours of sick time, with rollover available
  • Personal days
  • Seven paid major holidays, with double time when worked
  • CareFirst medical insurance
  • Tuition assistance
  • HRA fund
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Employee discounts
  • Points-and-rewards program
  • Attendance incentives
  • Referral bonus program
  • Professional development and career advancement opportunities
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