Front Desk Supervisor
The Fitness Factory Group LLC•New York, NY
•$21 - $21
About The Position
A premier, newly expanding health club in Harlem, New York City, is hiring a Front Desk Supervisor to assist the General Manager with front desk operations. The role involves supervising front desk employees, maintaining service and performance standards, supporting members, selling memberships, and tracking inventory. Candidates must have computer skills to learn the point-of-sale system, a passion for fitness, and at least two years of customer service experience.
Requirements
- At least two years of customer service experience.
- Computer skills to learn the POS system.
- A passion for fitness.
Responsibilities
- Manage employees’ workflow, create team schedules, and delegate tasks.
- Assess employee work performance and identify areas for improvement.
- Ensure front desk staff meet business goals, deadlines, and performance standards.
- Train and onboard new hires to ensure they understand their front desk roles.
- Set goals for workers and ensure they comply with company plans and objectives.
- Sell memberships.
- Track inventory.
- Take care of member needs.
Benefits
- All Access Membership Benefit
- Bonus based on performance
- Free uniforms
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
