Front Desk Supervisor
OUTRIGGER Hospitality Group•Honolulu, HI
About The Position
The Front Desk Supervisor exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. The role assists the Front Desk Manager by providing guidance and leadership as the lead Front Desk Agent, helping ensure smooth department operations and consistent customer service for guests.
Requirements
- At least 1–2 years of customer service experience.
- Ability to work flexible days and shifts.
- Strong service-oriented attitude.
- Ability to work well with others.
Responsibilities
- Assist guests in accordance with Outrigger policies and procedures while exemplifying the image of “Aloha.”
- Assist the Front Desk Manager by providing guidance and leadership as the lead Front Desk Agent.
- Help ensure smooth operation of the department and consistent customer service for guests.
Benefits
- Health insurance, including dental, medical, prescription, and vision coverage.
- Paid holidays, sick leave, vacation, and medical leave.
- Retirement plan (401K).
- Recognition and award programs.
- Employee Assistance Program.
- Discounted hotel rates.
- Training and development programs with opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
