Front Desk Supervisor
Outrigger Hospitality Group•Honolulu, HI
About The Position
The Front Desk Supervisor assists the Front Desk Manager by providing guidance and leadership as the lead Front Desk Agent. The role helps ensure the department operates smoothly and delivers consistent customer service to guests. The supervisor is expected to exemplify the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures, and to embrace the cultures and communities where they live.
Requirements
- At least 1–2 years of customer service experience.
- Able to work flexible days and shifts.
- Strong service-oriented attitude.
- Able to work well with others.
Responsibilities
- Assist the Front Desk Manager in providing guidance and leadership as the lead Front Desk Agent.
- Help ensure smooth operation of the department and consistent customer service to guests.
- Assist guests in accordance with Outrigger policies and procedures while exemplifying the image of “Aloha.”
Benefits
- Health insurance, including dental, medical, prescription, and vision coverage.
- Paid holidays, sick leave, vacation, and medical leave.
- Retirement plan (401(k)).
- Recognition and award programs.
- Employee assistance program.
- Discounted hotel rates.
- Training and development programs offering opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
