Front Desk Supervisor
Volunteers of American Greater New York•Brooklyn, NY
•Onsite
About The Position
The Front Desk Supervisor coordinates the operation of the program during the assigned shift at Legacy Family Residence, a transitional family shelter in the Bronx. The supervisor directs front desk staff, ensures documentation and policy compliance, provides emergency assistance to residents, oversees incident management, monitors building safety, and conducts assigned residence rounds. The position is listed in Brooklyn, NY 11236.
Requirements
- High school diploma or GED preferred.
- One year of relevant experience working in a similar capacity in a social services setting.
- Good interpersonal skills.
- Basic computer knowledge.
- Security License required upon hire.
- Fire Guard (F-80) certification required upon hire.
- CPR/First Aid certification required within 90 days of hire.
- Fire Guard (F-02) certification required within 90 days of hire.
Responsibilities
- Direct all front desk staff activities to ensure adherence to policies and procedures.
- Ensure proper documentation of front desk activities.
- Provide emergency assistance to residents as needed.
- Supervise the incident management system.
- Monitor building safety.
- Conduct rounds at the residence as assigned.
Benefits
- Medical, dental, and vision coverage
- Prescription coverage
- Life insurance
- Retirement plan
- Tuition reimbursement
- Paid time off, including a paid birthday holiday
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
