Front Desk Attendant - Athletic Club Westin
About The Position
The Athletic Club Team at The Westin Riverfront Resort & Spa is hiring a guest-facing Fitness Front Desk Attendant to support daily operations at the resort fitness center in Avon, Colorado. The role involves assisting resort guests, athletic club members, and visitors; maintaining welcoming fitness and athletic club spaces; managing registrations, reservations, and memberships; answering questions; and processing payments and purchases. Candidates should provide friendly, professional service and be comfortable working in a fast-paced environment. The role is part-time and year-round, with open shifts Tuesday through Thursday from 12:00 PM to 5:00 PM and Friday through Sunday from 5:00 PM to 10:00 PM, plus the opportunity to pick up additional shifts. The pay rate is $22 per hour, and the start date is as soon as possible.
Requirements
- At least 18 years of age.
- Strong customer service skills and demonstrated guest service skills.
- Excellent communication and interpersonal skills.
- A warm, welcoming demeanor and the ability to remain calm and professional in a fast-paced environment.
- Strong attention to detail and organizational abilities.
- Comfort using computer systems and managing multiple tasks; basic computer proficiency is expected.
- Reliability, a positive attitude, and a team-oriented mindset.
- Physical ability to lift up to 30 lbs., stand and walk for extended periods, move equipment, set up and take down pool lanes, and clear snow from pool furniture in winter.
Nice To Haves
- Previous fitness club experience is preferred.
- A genuine interest in fitness and hospitality.
Responsibilities
- Greet and assist resort guests, athletic club members, and visitors at the fitness center front desk.
- Maintain clean, organized, and welcoming fitness and athletic club spaces.
- Manage fitness class registrations, pool reservations, and memberships using computer-based systems.
- Answer questions about fitness center services, amenities, schedules, and resort policies.
- Process membership payments, retail purchases, and guest-pass transactions.
- Provide clear information about facility guidelines and resort policies while delivering courteous guest service.
- Move equipment, set up and take down pool lanes, and clear snow from pool furniture in winter.
- Participate in or observe fitness classes to understand their essence.
Benefits
- Free or discounted gym membership at The Athletic Club Westin.
- Marriott hotel discounts worldwide.
- Spa Anjali discounts.
- 401(k) plan with a discretionary employer match.
- Career development training.
- $8 staff meals.
- Discounts at Eye Pieces.
- $500 referral program.
- Employee Assistance Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
