Front Desk Attendant

Mountainside Fitness • Phoenix, AZ

3d • Onsite

About The Position

Mountainside Fitness is hiring a Front Desk Attendant to welcome and assist Members and guests, support club safety and cleanliness, and complete front desk and administrative tasks. The role calls for early morning availability Friday through Sunday. The attendant provides a positive first impression, responds professionally to guest needs and concerns, shares relevant information with appropriate departments, and offers basic equipment assistance. They uphold club safety and appearance standards, complete assigned cleaning, use standard office equipment, perform basic math, and communicate concerns to management. Applicants must be at least 18 years old and able to meet the stated physical requirements. CPR certification is required within 30 days of starting and is sponsored by Mountainside Fitness at no cost. Pre-employment drug screening and completion of the Mountainside Fitness Training Program are also required.

Requirements

• Must be at least 18 years old.
• Ability to lift a minimum of 30 lbs.
• Ability to move throughout the club and around equipment during the shift.
• Physical ability to complete assigned cleaning tasks.
• Ability to provide basic equipment assistance.
• Competence operating basic office equipment, including phones, fax machines, computers, and copy machines.
• Ability to perform simple mathematical functions consistently.
• Responsibility, dependability, and consistency, including arriving on time, attending meetings, completing assigned tasks, and communicating concerns and messages to managers.
• Problem-solving and conflict-resolution skills.
• Self-motivated and self-directed behavior, including seeking out additional duties.
• Ability to communicate effectively with managers, co-workers, and Members.
• CPR certification within 30 days of the start date; sponsored by Mountainside Fitness at no cost.
• Successful completion of pre-employment drug screening.
• Successful completion of the Mountainside Fitness Training Program.

Nice To Haves

• Previous experience in customer service, front desk, or a related field is preferred.
• Strong interpersonal skills and ability to build rapport with a diverse membership.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Greet and check in Members and guests, creating a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns.
• Communicate relevant guest information to appropriate departments in a timely manner.
• Provide basic equipment orientation and assistance to Members as needed.
• Uphold and enforce club safety policies.
• Maintain a professional, conservative appearance in accordance with the club dress policy.
• Complete assigned cleaning tasks to help maintain a clean and safe environment.
• Operate standard office equipment, including phones, computers, and copy machines.
• Accurately perform basic math functions related to daily operations.
• Complete tasks and assignments consistently and thoroughly, and communicate concerns to management.
• Arrive on time, attend meetings, and communicate effectively with managers, co-workers, and Members.

Benefits

• Complimentary gym membership.
• Discounts on personal training.
• Onsite childcare.
• Consistent schedules that stay the same week to week.
• Flexible pay for hourly employees, with access to earnings when needed.
• Growth opportunities, with General Managers promoted from within.
• CPR certification sponsored by Mountainside Fitness at no cost.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed