Research Assistant - Front Desk

CenExel•Seal Beach, CA

3d•$20 - $21•Onsite

About The Position

The Research Assistant - Front Desk greets patients, clients, members of the public, and employees in person and by telephone, and ensures that each receives courteous and effective customer service. The position supports front-office operations by directing calls, maintaining the reception and lobby areas, and handling secretarial tasks such as printing, scanning, and faxing. Other duties may be assigned. This is a 40-hour-per-week position. Shifts fall between 8:00 a.m. and 7:00 p.m., Monday through Friday, with rotating weekend work. The work takes place indoors in an office environment. The role involves sitting, typing, standing, and walking, and occasional lifting of up to 20 pounds. Reporting to work as scheduled is essential.

Requirements

High school diploma or GED.
At least 6 months of experience in the healthcare field.
Effective verbal and written communication skills.
Professional and friendly demeanor when interacting with patients, clients, employees, and the public.
Working knowledge of Microsoft Office and general computer skills.
Ability to work independently and as part of a team.
Ability to communicate clearly.
Ability to perform the physical requirements of sitting, typing, standing, walking, and occasional lifting of up to 20 pounds.
Ability to report to work as scheduled.

Responsibilities

Greet everyone entering the office courteously and attentively.
Answer and direct telephone calls appropriately.
Provide prompt and efficient customer service to ensure individuals have a pleasant experience in the facility.
Maintain the front-office area and handle secretarial tasks, including printing, scanning, and faxing.
Maintain and organize the lobby.
Perform other duties and responsibilities as assigned.