Front Desk Assistant

National Star Services•Palatine, IL

About The Position

We are looking for a friendly and reliable Front Desk Assistant in Palatine, Illinois. The role supports daily front desk operations and helps create a welcoming experience for residents and guests. The position is scheduled Monday through Friday from 12:00 p.m. to 8:00 p.m., for 40 hours per week, and pays $16.00 per hour with biweekly pay. Applicants should be available to start as soon as possible. A background check and drug test will be conducted.

Requirements

  • Bilingual proficiency in English and Spanish.
  • Friendly and professional communication skills.
  • Ability to follow instructions and work as part of a team.
  • Reliable transportation to ensure punctuality.
  • Available to start working as soon as possible.

Nice To Haves

  • Previous experience in front desk, customer service, or a similar role is preferred.

Responsibilities

  • Welcome and assist residents and guests in a friendly and professional manner.
  • Receive, organize, and distribute packages weighing approximately 10–50 lbs.
  • Use an iPad to receive, track, and record packages.
  • Work with security, maintenance, and management when needed.
  • Complete basic shift reports and document incidents.
  • Follow instructions and company procedures.
  • Use company applications for scheduling and basic reporting tasks.
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