Research Assistant - Front Desk

CenExel•Los Alamitos, CA

2d•Onsite

About The Position

The Research Assistant - Front Desk greets patients, clients, members of the public, and employees in person and by telephone, and ensures each person receives courteous, prompt customer service. The role maintains and organizes the lobby and front office, handles secretarial tasks such as printing, scanning, and faxing, and may perform other duties as assigned. This is a 40-hour-per-week position with shifts scheduled between 8:00 a.m. and 7:00 p.m., Monday through Friday, with rotating weekend work. The work is performed in an indoor office environment. The hourly rate is $20.00–$21.00, depending on experience.

Requirements

High school diploma or GED.
At least 6 months of experience in the healthcare field.
Effective verbal and written communication skills.
Professional and friendly demeanor when interacting with patients, clients, employees, and the public.
Working knowledge of Microsoft Office and general computer skills.
Ability to work independently and as part of a team.
Ability to communicate clearly.
Ability to sit, type, stand, and walk; occasional lifting of up to 20 pounds.
Ability to report to work as scheduled.

Responsibilities

Greet everyone entering the office courteously and attentively.
Answer and appropriately direct telephone calls.
Provide prompt and efficient customer service and help ensure each person has a pleasant experience in the facility.
Maintain the front office area and handle secretarial tasks, including printing, scanning, and faxing.
Maintain and organize the lobby.
Assume other duties and responsibilities as assigned.