Front Desk/Spravato Coordinator

Beacon Behavioral Partners • Bellaire, TX

3d

About The Position

The Front Desk/Spravato Coordinator manages scheduling and administrative processes related to Spravato treatment, including obtaining and maintaining patient authorizations, supporting patient care and medication ordering, and helping ensure regulatory and recordkeeping compliance. The role also assists with Spravato consultations and provides a safe, therapeutic environment for daily treatment sessions.

Additional office responsibilities include answering phones, maintaining office organization, managing leads, reporting statistical activity to the center manager, collecting copayments, and handling medical records in compliance with HIPAA. The position calls for initiative, flexibility, professional communication, a patient-first approach, integrity, attention to detail, and the ability to stand for many hours at a time.

Requirements

• Take ownership and demonstrate initiative and flexibility, with the ability to think through problems and find answers.
• Be comfortable communicating with doctors and keeping them on task.
• Be able to provide feedback to superiors comfortably and professionally.
• Display a patient-first mentality.
• Exemplify a strong work ethic and the highest level of integrity in and outside the office.
• Be detail-oriented.
• Be physically able to stand for many hours at a time.

Responsibilities

• Manage schedules related to Spravato treatments.
• Obtain prior authorizations for new patients.
• Maintain authorizations for active patients.
• Assist with patient care and medication ordering from various pharmacies.
• Maintain compliance with REMS, DEA requirements, and medication log audits.
• Audit Spravato charts as needed.
• Assist with Spravato consultations as needed.
• Provide a safe and therapeutic environment for daily treatment sessions.
• Answer phones and complete office administrative tasks.
• Maintain office organization and manage leads.
• Report statistical activity to the center manager.
• Collect copayments.
• Handle medical records in compliance with HIPAA.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed