Food Service Manager Jobs

About The Position

Requirements

• At least 3 years of food service management experience; corporate dining experience is described as ideal.
• Experience managing a team of management and staff totaling 20 or more employees.
• Demonstrated leadership in building, managing, and leading a hospitality team.
• Positive attitude and dependability under pressure; ability to serve as a role model, motivator, and leader.
• Coaching and teaching skills with peers, individuals, and teams.
• Ability to create a culture of food and workplace safety.
• Ability to maximize budgets and enhance user experience and creativity across channels in alignment with business strategy.
• Good judgment and decision-making skills.
• Working knowledge of Google Docs, Microsoft Word, Excel, and PowerPoint.
• Experience interacting with clients in informal settings and formal meetings.
• Ability to work independently and as part of a team in a fast-paced, changing environment.
• Manager ServSafe Certified, or able to obtain certification immediately after hire.
• Extensive food and allergen experience.
• Valid state driver’s license; a clean and safe driving record is required, and a satisfactory MVR may be required depending on duties and location.
• Must be at least 18 years old.
• Ability to lift at least 25 pounds.
• Ability to work under pressure and time deadlines during peak periods.
• Must follow the dress code and be present on the floor during all service hours.

Nice To Haves

• Graduate of an accredited culinary institution or hospitality program.
• Experience managing within a union environment.
• Corporate dining experience.

Responsibilities

• Ensure food- and catering-related functions support the customer’s business strategy and operate effectively within client and company guidelines.
• Drive continuous improvement, optimize performance and contract obligations, deploy standard processes, and identify innovative initiatives and best practices while maintaining compliance.
• Deliver prepared foods from the production kitchen to various sites using a delivery vehicle and predetermined schedule.
• Anticipate client needs, meet or exceed expectations, identify deficiencies early, and adapt to changing demands.
• Develop agendas and lead weekly team meetings using provided online tools; communicate with and motivate people at all organizational levels.
• Support and manage client and customer relationships and feedback, and implement operational improvements based on that feedback.
• Provide high-quality, cost-effective food service that meets core program expectations.
• Develop attractive menus in conjunction with Guckenheimer food standard programs and customer needs.
• Interview and hire unit staff in accordance with corporate, client, and applicable government regulations.
• Participate in and support corporate employee training and development programs as instructed by the Area Manager and/or General Manager.
• Maintain accurate and timely accounting and financial records, including forecasting, declining budgets, and payroll.
• Maintain sanitary and safe operations in accordance with applicable health regulations and NSF and HACCP guidelines, preventing foodborne illness and allergen contamination.
• Maintain high food standards using recipes and programs.
• Support procurement planning, inventory control, and supply chain activities.
• Train staff to build and maintain client and customer relationships and deliver high-quality service.
• Supervise, direct, and schedule unit food service personnel in keeping with Guckenheimer’s traditions and values.
• Schedule employees, conduct employee meetings, coach employees, and conduct performance appraisals.
• Work on the floor during all service hours and walk through six service stations to verify signage.
• Adhere to HSEQ policies and procedures, participate in HSEQ training, and report potential hazards or compliance concerns.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program based on employment status