Food Service Manager

MFA Oil Company • Columbia, MO

8d

About The Position

Break Time Food Service Managers oversee the day-to-day operations of formal food service programs, including sales profitability, expense and waste control, inventory, labor control, and customer service. The role is for an energetic leader who helps make customers’ days better.

Managers oversee food preparation and presentation, inventory, equipment and cleanliness, sales, and customer service. They train and supervise employees, maintain labor schedules, support recruiting and team development, communicate with customers, vendors, employees, and management, and use store technology and records to support food service operations. Employees may also be expected to perform other duties as assigned.

The position requires flexible availability that may include all shifts, weekends, and holidays, along with meeting physical requirements that include working in cold storage areas, handling products weighing up to 50 pounds, standing for up to nine hours per shift, and occasionally using ladders.

Requirements

• Be at least 18 years of age.
• Have flexible availability, which may include all shifts, weekends, and holidays.
• Work well individually and in a team leadership role.
• Be willing and able to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
• Be ServeSafe certified or able to complete the course and pass the test administered by a Break Time ServeSafe proctor.
• Perform assigned duties accurately and with minimal supervision.
• Be able to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Be able to move and position yourself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Be able to stand for up to nine hours per shift.
• Be able to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
• Be able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Be willing to occasionally ascend and descend ladders to handle inventory or products.
• Be able to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Meet company requirements, including successfully completing a pre-employment background check and drug test.
• Have legal authorization to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Prior food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, handle complaints, and conduct accurate and efficient transactions.
• Promote sales using suggestive selling techniques.
• Follow guidelines, recipes, and job aides for food preparation and execution; inspect products for correct time, temperature, cleanliness, rotation, portioning, and pricing.
• Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
• Maintain food service inventory, develop shift duty checklists, order authorized products from approved sources, and ensure products are received, rotated, and stored properly.
• Ensure equipment, dishes, and food service areas are cleaned and maintained; contact vendors for equipment servicing.
• Follow and enforce standards for quality, service, cleanliness, food safety, product display, and storage; clean the store when time allows.
• Manage food service program operations, including profitability and expense control.
• Train and oversee employees in food preparation and execution, maintain weekly labor schedules within the allocated labor budget, and ensure employees receive adequate food safety training.
• Communicate professionally and in a timely manner with customers, vendors, employees, and management about store operations.
• Provide input for performance evaluations and recommend employee actions to the Store Manager; help train new employees on company policies and procedures.
• Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
• Assist with recruiting, training, coaching, and developing associates; model professionalism, promote teamwork, and support a positive work culture.
• Lead adherence to applicable local, state, and federal regulations related to job duties and store operations.
• Use point-of-sale systems, product labeling systems, computers, and handheld devices; perform calculations for transactions, shift reports, and product counts.
• Use sales, waste, and build-to sheets appropriately and maintain electronic records for food service programs.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• Internal advancement opportunities.
• Professional development, including on-the-job training.
• Educational expense assistance for employees pursuing education aligned with their employment at the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed