Food Service Manager

Nouria Energy Services • Brooklet, GA

5d

About The Position

The Kitchen Manager leads the store’s foodservice operation and its daily execution. The role is accountable for foodservice sales and profitability while maintaining standards for food quality and safety, customer service, cleanliness, operational execution, inventory management, and cost control. The Kitchen Manager also builds, trains, develops, and motivates a high-performing foodservice team and fosters a positive, productive work environment.

The position oversees foodservice areas and programs including made-to-order food, Nouria Kitchen programs, commissary/grab-and-go, bakery, coffee, fountain, and slush. It works with the Store Manager and leadership team to support the location’s success and delivers a welcoming customer experience through quality food, friendly service, clean facilities, and consistent operational standards.

Requirements

• ServSafe Manager Certification or ability to obtain certification within the required timeframe.
• Previous high-volume commercial kitchen, restaurant, convenience foodservice, or comparable food and beverage experience.
• Strong leadership, communication, organizational, and people-development skills.
• Passion for food quality and delivering an excellent customer experience.
• Strong understanding of food safety and sanitation practices.
• Ability to manage inventory, ordering, food cost, waste, and production.
• Ability to work effectively in a fast-paced environment, troubleshoot minor operational issues, and manage multiple priorities.
• Basic computer and technology skills.
• Ability to work a flexible schedule based on business needs.
• Ability to stand and walk for prolonged periods and perform repetitive food-preparation and kitchen tasks.
• Ability to bend, reach, twist, push, pull, and lift or carry up to 50 pounds when required.
• Ability to safely operate commercial kitchen and foodservice equipment and access kitchen, storage, cooler, freezer, and store areas.
• Ability to work in conditions that may include heat, cold, moisture, and temperature changes.

Nice To Haves

• Previous leadership or supervisory experience in a foodservice environment is strongly preferred.

Responsibilities

• Lead daily operations and execution across assigned foodservice areas and programs.
• Maintain an active kitchen presence and lead the team during peak business periods.
• Ensure menu items meet Nouria recipes, specifications, portion standards, and quality expectations.
• Keep food fresh, stocked, attractively merchandised, and available during required dayparts.
• Organize foodservice shifts and assign responsibilities according to business needs.
• Maintain a clean, organized, professional kitchen and ensure procedures are followed.
• Recruit, train, coach, motivate, and develop foodservice team members; communicate expectations and provide feedback.
• Ensure team members receive training in foodservice, equipment, food safety, and operations.
• Oversee food quality and food safety, including cooking, holding, cooling, reheating, labeling, date coding, storage, rotation, shelf life, temperature monitoring, and documentation.
• Ensure kitchen equipment, utensils, preparation areas, coolers, freezers, and food-contact surfaces are cleaned and sanitized.
• Address food safety and product quality concerns and support compliance with local and state health regulations.
• Drive sales through product availability, presentation, quality, customer engagement, promotions, limited-time offers, merchandising, and new products.
• Manage foodservice ordering, inventory, counts, and audits accurately and on time.
• Monitor food cost, waste, spoilage, shrink, and lost sales; use production planning and sales trends to minimize waste.
• Identify opportunities to improve sales, profitability, product mix, and operational efficiency; maintain appropriate supplies and materials.
• Provide friendly, prompt service; ensure food is served quickly, accurately, and with excellent presentation; respond to customer questions and concerns.
• Train employees on equipment operation, workplace safety, and company safety procedures; inspect for hazards and initiate corrective action.
• Report accidents, injuries, incidents, illnesses, equipment concerns, and repair needs according to company procedures.
• Ensure environmental, chemical handling, hazardous-material, safety, and security procedures are followed.
• Partner with the Store Manager and leadership team to support the location’s overall success.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off.
• Paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed