Food Service Manager

MFA Oil • Fulton, MO

9d

About The Position

Break Time Food Service Managers oversee the day-to-day operations of formal food service programs, including sales profitability, expense control, waste control, inventory, labor control, and customer service. They lead food preparation and presentation, maintain food safety and cleanliness standards, manage employees and schedules, communicate with customers and vendors, and use store technology and records to support food service operations. Employees are expected to follow company and position-specific policies and procedures and may perform other duties as assigned.

Requirements

• Must be at least 18 years old.
• Flexible availability, which may include all shifts, weekends, and holidays.
• Works well independently and in a team-leadership role.
• Ability and willingness to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
• ServeSafe certification, or ability to complete the course and pass the test administered by a Break Time ServeSafe proctor.
• Ability to perform assigned duties accurately and with minimal supervision.
• Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to stand for up to nine hours per shift.
• Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successfully completing a pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Prior food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, handle complaints, and conduct accurate transactions.
• Promote sales using suggestive selling techniques.
• Prepare food according to guidelines, recipes, and job aids, and inspect products for correct time and temperature, cleanliness, rotation, portioning, and pricing.
• Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
• Maintain appropriate food service inventory, develop shift duty checklists, order authorized products from approved sources, and ensure products are properly received, rotated, and stored.
• Ensure equipment, dishes, and food service areas are cleaned and maintained; contact vendors for equipment servicing; enforce standards for quality, service, cleanliness, food safety, product display, and storage; clean the store when time allows.
• Manage food service operations, including profitability and expense control; train and oversee employees in food preparation and execution; maintain weekly labor schedules within the allocated labor budget; and ensure employees receive adequate food safety training.
• Maintain timely and professional communication with customers, vendors, employees, and management about store operations.
• Provide input for performance evaluations and recommend employee actions to the Store Manager; help train new employees on company policies and procedures.
• Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
• Assist with recruiting, training, coaching, and developing associates; model professionalism, create a positive work culture, promote teamwork, and support compliance with applicable regulations.
• Use point-of-sale systems, product-labeling systems, computers, and handheld devices; perform calculations for change, shift reports, and product counts; use sales, waste, and build-to sheets correctly; and maintain electronic food service records.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed