Food Service Manager

Kwik Trip•Davenport, IA
•$45,275 - $65,652

About The Position

Kwik Trip is seeking an energetic, outgoing, and positive Food Service Manager to lead the store’s food program and help serve the community. The manager prepares food, delegates tasks, trains coworkers, resolves customer complaints, models excellent customer service, and helps the team meet daily goals. The role also assists with merchandising and ensures consistently high-quality customer service. Kwik Trip describes itself as a family-owned Midwest company operating since 1965. Its mission is to treat others as it would like to be treated and to make a difference in people’s lives. The company shares 40% of pre-tax profits with coworkers and describes opportunities to develop skills and pursue other leadership roles.

Requirements

  • Great people skills.
  • Enjoy working in a fast-paced environment.
  • Ability to solve problems and shift priorities quickly.
  • Desire to help others.
  • Ability to motivate others to complete tasks and meet goals.
  • Knowledge of food safety and sanitation.
  • At least 6 months of food experience, including customer service and food preparation.
  • Ability to lift up to 50 pounds and walk or stand for up to 8–10 hours per day.
  • Available to work full-time, up to 45 hours per week, primarily on first shift.

Responsibilities

  • Prepare foods and oversee the store’s food program.
  • Delegate tasks and train coworkers.
  • Resolve customer complaints and model excellent customer service.
  • Keep the team focused on achieving daily goals and motivate coworkers to complete tasks.
  • Assist with merchandising.
  • Ensure a clean and inviting store.
  • Maintain food safety and sanitation standards.
  • Ensure the highest quality of customer service is provided daily.

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Coworker bonuses ranging from 8% to 12% of gross annual wages, depending on company profitability
  • 40% of pre-tax profits shared with coworkers
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