Assistant Food Service Manager
About The Position
The Assistant Food Service Manager is a key member of the store management team who provides exceptional customer service, leads by example, drives sales through effective fresh-product merchandising, and assists the Food Service Manager in building a productive staff through teamwork and training. The role assists in running all areas of Food Service operations, supports associate development, and helps maintain department standards for service, sanitation, safety, inventory, merchandising, and profitability. The position requires on-site attendance during scheduled shifts and flexibility to work nights, weekends, and holidays. Food City describes itself as a privately held, family-owned company focused on serving its communities and offering flexible schedules.
Requirements
- 1–2 years of experience in Food Service Department operations.
- Ability to resolve differences and diffuse difficult situations involving customers and associates diplomatically.
- Knowledge of various training methods.
- Ability to understand and follow verbal and/or written instructions and perform routine, repetitive tasks.
- Ability to interact daily with individuals at various levels.
- Flexibility to work nights, weekends, and holidays.
- Excellent problem-solving skills.
- Ability to lead by example to provide Food City customers with their best shopping experience.
- Knowledge of Food City policies and procedures.
- Expertise in the job duties associates must perform in each area of responsibility.
- Ability to attend on-site work during scheduled shifts in accordance with company time and attendance policies.
Responsibilities
- Ensure efficient and courteous customer service in support of the company mission.
- Set standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
- Promote a positive, friendly, and fun working environment through flexibility and teamwork; encourage associates to greet customers and provide prompt, courteous, efficient service.
- Interact professionally with management, associates, supervisors, and customers.
- Assist the Food Service Manager in running all areas of Food Service operations.
- Train and develop Food Service associates in required skills and job responsibilities.
- Implement and enforce marketing programs and merchandising plans, including plan-o-grams.
- Assist with ordering merchandise to maintain appropriate inventory and avoid out-of-product conditions.
- Complete department paperwork, including department inventory, according to Model Store standards.
- Inspect and rotate products regularly and maintain close-dated items on the Electronic Short Date List.
- Maintain a clean and safe department using sanitation schedules and daily to-do lists.
- Follow and implement company policies and procedures and applicable local, state, and federal regulations for the Food Service department.
- Communicate regularly with the Store Manager, Food Service Manager, Department Managers, and Food Service associates, providing information and instruction.
- Assist the Food Service Manager in enforcing and maintaining the company Food Safety program.
- Attend on-site work during scheduled shifts in accordance with company time and attendance policies.
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan
- Weekly paychecks with direct deposit
- Company-paid life and disability insurance
- Medical plan with wellness benefits
- Dental plan
- Paid holidays
- Paid vacations
- Associate offers
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
