Field Service Technician Jobs

About The Position

Requirements

• Associates degree (A. A.) from a college or university and two to three years of related experience in troubleshooting and repair of robotic or electromechanical systems, or equivalent combination of education and experience.
• Must have a valid driver's license and full coverage automobile insurance.

Responsibilities

• Perform preventive and emergency repair procedures, completing required reports and satisfying customer needs through practical field experience and in-depth company training programs.
• Responsible for safety (in house and at customer site).
• In-depth troubleshooting of broad range of robotic systems, preventative maintenance of robots / controllers / related equipment.
• In-depth repair of robots, controllers and related equipment.
• Continue to refine customer relation skills.
• Provide technical training to other Field Service Technicians.
• Generate and follow up on service trip reports.
• Communicate, attack and resolve safety / service related issues via verbal and written reports.
• Refer Sales / Service leads.
• Coordinate service support efforts with Regional Sales Managers.
• Must be able to travel.
• Must have a valid driver's license and full coverage automobile insurance.
• Promote teamwork and foster exemplary work environment.
• Interface with co-workers in a manner that enhances employee satisfaction.