Field Service Technician

HF Sinclair•Fort Smith, AR
•Onsite

About The Position

Reporting to the Operations Supervisor and based out of Industrial Oils Unlimited, LLC in Fort Smith, Arkansas, the Field Service Technician is a CDL-A position responsible for safely handling and transporting petroleum products, liquified lubricants, and mixed surfactants to company-owned sites and customer locations in accordance with company policy and Department of Transportation regulations. This is a safety-sensitive, field-based position. The technician drives and inspects equipment, maintains required logs, and assists with loading, unloading, and delivery operations. The role also includes customer service, following specialized customer safety guidelines, operating equipment such as cranes and pumps, assisting with warehouse functions, maintaining truck accessories, and responding to spill-related situations. Work may take place in petroleum, warehouse/plant, outdoor, and driver-based environments.

Requirements

  • Class A Commercial Driver's License with Tanker endorsement.
  • Must be willing to obtain HAZMAT within 90 days of employment if not already possessed.
  • Verbal and written skills necessary to read and follow instructions and give instructions or directions to drivers and customers.
  • Punctuality and diligence in adhering to work schedules, with ability to meet overtime requirements during seasonal work.
  • Willingness to learn and a can-do attitude.
  • Ability to pass a driver proficiency assessment.
  • Clean Motor Vehicle Record.
  • Stable work history.
  • Ability to lift 50 pounds from floor to waist level.
  • Ability to push or pull 100 pounds with or without assistance.
  • Ability to enter, exit, and drive a vehicle multiple times during the day.
  • Ability to walk briskly across large areas, 100 to 200 yards at a time, to view or visit customer sites.
  • Ability to walk up and down one to two flights of stairs when visiting customer sites.
  • Ability to drive several miles per day to call on customers.
  • Ability to climb ladders several times per day to check tanks.

Nice To Haves

  • Two years of verifiable commercial driving experience preferred.
  • High school diploma or equivalent preferred.

Responsibilities

  • Use and maintain personal protective equipment (PPE), and encourage others to do so in accordance with company guidelines.
  • Provide superior customer service and maintain organization, cleanliness, and professionalism.
  • Drive equipment to destinations while applying commercial driving regulations and maneuvering vehicles in difficult situations.
  • Inspect equipment before and after trips and submit reports on truck condition.
  • Maintain personal logs, including ICC and CSA logs, in accordance with DOT regulations.
  • Assist with loading and unloading trucks, including positioning vehicles, operating a forklift, verifying quantities against shipping documents, connecting hoses, operating valves or pumps, purging oils, taking oil samples, and recording off-loaded quantities.
  • Drive trucks to customer premises to load or unload products and follow specialized customer safety guidelines.
  • Safely operate cranes, pumps, and lift gates.
  • Assist with warehouse functions when not driving, including delivering finished goods such as drums, totes, and pails.
  • Complete daily inventories of truck accessories and clean them as required.
  • Understand HAZMAT procedures and emergency spill containment and response.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • 401(k) retirement plan with match
  • Educational reimbursement
  • Parental bonding time
  • Employee discounts
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