Field Service Generator Technician

Current Edge Solutions, LLC•Atlanta, GA
•$25 - $40•Onsite

About The Position

The Field Service Generator Technician troubleshoots, repairs, and diagnoses routine preventive-maintenance issues and emergency service needs, and makes repair recommendations to customers. The technician performs warranty work according to manufacturer guidelines and starts up and commissions new generators and generator systems. Work may be performed independently or with other technicians, with an emphasis on safety and customer satisfaction. The position reports to the Senior Service Engineer - VP Power Services and is located in Savannah, Georgia. It is a full-time, hourly, non-exempt role paid bi-weekly. The position involves travel up to 20% outside the local area, with company-paid travel. Pay is $25–$40 per hour, based on experience and skill level. The technician must be available for after-hours, weekend, and holiday work, as well as rotating on-call shifts. Military-experienced candidates are encouraged to apply. Employment is contingent on completing the company application and passing background, annual motor vehicle record, and drug screenings. Applicants must be eligible to work in the United States without current or future sponsorship.

Requirements

  • At least 2 years of experience servicing and repairing engines, including transfer switches and/or switchgear.
  • Good working knowledge of power-generation components, power electronics, electronic controls, and fuel systems.
  • Proficiency with computers and field-service software.
  • Ability to work under pressure in all weather conditions and be available 24/7 as needed.
  • Ability to handle multiple duties and tasks safely.
  • Ability to read electrical schematics and equipment mechanical drawings.
  • Must have basic hand tools.
  • Familiarity with test equipment, including circuit-breaker timing apparatus, high-potential AC and DC test equipment, high-current/low-impedance ohmmeters, digital multimeters, relay-test apparatus, and power-quality metering.
  • Organized and focused, with excellent time-management skills.
  • Ability to work independently with little or no supervision.
  • Self-motivation and experience following established procedures, as well as solving complex field generator problems.
  • Ability to communicate effectively and professionally with employees at all levels, equipment manufacturers, and vendors.
  • Availability and willingness to work after hours, weekends, and holidays, and participate in rotating on-call shifts.
  • Ability to safely operate heavy equipment and a forklift in accordance with OSHA regulations.
  • Must complete the Current Edge Solutions employment application and submit to background investigation, annual motor vehicle record screenings, and drug screening.
  • Must be eligible to work in the United States without current or future sponsorship.

Nice To Haves

  • Military experience is encouraged.

Responsibilities

  • Install, diagnose, repair, and rebuild engine and electrical industrial generators, transfer switches, UPS systems, and switchgear systems.
  • Troubleshoot and problem-solve equipment issues, perform load-bank testing, and work with automatic transfer switches and generator controls.
  • Diagnose and inspect systems and components to evaluate their condition, identify repairs or failures, and recommend preventive maintenance.
  • Perform preventive maintenance on generators and related equipment contracted through Current Edge Solutions.
  • Repair or replace defective electrical or mechanical parts to bring equipment up to specifications.
  • Provide written field service reports to customers after completing services.
  • Explain and defend warranty decisions, and generate and communicate service bulletins to customers.
  • Manage projects as assigned.
  • Provide guidance, assistance, and training to other technicians.
  • Assist other technicians with large multi-person jobs or complex troubleshooting.
  • Provide customer service by answering questions and addressing concerns, and explain and document service, including parts used and work performed.
  • Maintain stock and tools in the service vehicle.
  • Perform additional duties as assigned.
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