Associate Field Service Technician - Thomasville, GA - Transport

Stryker•Thomasville, GA
•$25 - $34•Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport solutions. Products include stretchers, transport chairs, bed frames, and temperature management systems. The role offers an opportunity to gain experience and progress into a more senior ProCare position. Work is field-based, with travel listed at 40%.

Requirements

  • High school diploma.
  • At least 21 years of age to meet driving requirements.
  • Valid driver’s license in the state of residence and a good driving record.
  • Ability and willingness to work an extended work week, including nights and weekends at times.
  • Basic electronic and mechanical aptitude.

Responsibilities

  • Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
  • Use computer software to complete documentation, order parts, and access training materials.
  • Provide excellent customer service in support of the sales team and promote equipment and service usage by developing and maintaining effective customer relationships.
  • Work mostly independently and collaborate with teammates across the business, including supporting Field Service projects and initiatives.
  • Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and timely documentation.
  • Repair and deliver Stryker equipment within the designated service territory.
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