Field Service Technician HVAC - Data Center

Munters•New York, NY
•$30 - $50

About The Position

Munters is a global leader in climate solutions for mission-critical processes, providing efficient and sustainable climate solutions to industries where humidity, temperature, and energy efficiency are critical. Sustainability is an important part of its business strategy. Data Center Service Technicians travel to customer sites to start up, commission, troubleshoot, and repair Munters Data Center equipment. The position requires independent work, strong diagnostic and troubleshooting abilities, and some project management while onsite, including coordinating other trades and services. Travel is frequent, up to 90% across the United States by plane and car. Technicians may be away from home for several days at a time, take on-call duties, occasionally work weekends or holidays, work outdoors in all types of weather, and work at heights of six feet or more. The role requires extensive HVAC mechanical, electrical troubleshooting, refrigeration, and controls knowledge. Technicians must be able to work safely with electrical equipment and associated PPE, and to service refrigeration systems independently. A high school diploma or equivalent is required; trade school is desired. A state-licensed Master HVAC mechanic is optional. The compensation range is $30–$50 per hour. Benefits include health, dental, and vision insurance; flexible scheduling; vacation and paid time off; a 401(k) with employer matching; professional development and tuition reimbursement; conference attendance; company-sponsored social and team-building events; and equipment and tools to support the work. Offers are contingent on a pre-employment drug test and background check, as applicable.

Requirements

  • At least 5 years of experience and extensive knowledge in the mechanical field, specifically HVAC.
  • Willingness and ability to travel frequently, up to 90% across the United States by plane and car.
  • Extensive electrical troubleshooting knowledge, including the ability to diagnose electrical issues proficiently and record data.
  • Knowledge of safety procedures and requirements, with training in arc flash, lockout/tagout, and other safety requirements; ability to use electrical-safety PPE.
  • Extensive refrigeration knowledge, including independently pressure testing, evacuating, and charging systems; troubleshooting and diagnosing refrigeration problems; and proficiency in brazing and soldering.
  • Universal refrigeration card.
  • Extensive controls knowledge, including troubleshooting, programming, or downloading to control systems; understanding PLCs and different platforms; accessing PLC information and making adjustments; and connecting a computer to a PLC to communicate and make changes.
  • Strong written and verbal communication skills.
  • Self-motivated, with the ability to work independently.
  • Ability to communicate effectively with site personnel, Sales PM, Service Manager, and Technical Support personnel.
  • High school diploma or equivalent.

Nice To Haves

  • Trade school education.
  • State-licensed Master HVAC mechanic.

Responsibilities

  • Perform factory start-up, commissioning, warranty service, and billable service on Munters Data Center equipment and systems.
  • Maintain and protect Munters equipment and property.
  • Respond promptly to customer and management service requests.
  • Provide customers with training on Munters equipment.
  • Provide detailed field service reports and technical feedback on equipment.
  • Coordinate other trades and services during onsite start-up and commissioning.
  • Respond to customer needs as part of a service team, including urgent requests.

Benefits

  • Competitive salary.
  • Comprehensive health, dental, and vision insurance plans.
  • Flexible work schedule.
  • Generous vacation and paid time off.
  • 401(k) retirement savings plan with employer matching.
  • Professional development opportunities, including tuition reimbursement and conference attendance.
  • Company-sponsored social events and team-building activities.
  • State-of-the-art equipment and tools to support the work.
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