Field Service Technician HVAC - Data Center

Munters • Macomb, IL

4d • $30 - $50 • Onsite

About The Position

Munters is hiring a Field Service Technician to service data center equipment in the Chicago, Illinois area. The role involves traveling to customer sites to start up, commission, troubleshoot, and repair equipment safely. Technicians work independently and use strong diagnostic skills, while also managing onsite projects and coordinating with other trades and service providers. The position requires frequent travel, up to 90% across the United States, and may involve being away from home for several days at a time.

The technician performs factory start-up, commissioning, warranty, and billable service work on Munters data center equipment and systems. Responsibilities also include protecting company equipment and property, responding promptly to service requests, training customers, and providing detailed technical feedback through field service reports. The position is part of a customer-focused service team, with an emphasis on responding to customer needs, including urgent requests.

The work may take place outdoors in varying weather conditions and at heights of six feet or more. The technician must wear required personal protective equipment, may be assigned on-call duties, and may occasionally work weekends or holidays. Physical demands include lifting and moving objects and frequent climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, and pulling.

Requirements

• At least 5 years of experience and extensive mechanical-field knowledge, specifically in HVAC.
• Willingness and ability to travel frequently, up to 90%, across the United States by plane and car.
• Extensive electrical troubleshooting knowledge, including diagnosing electrical issues and recording data.
• Knowledge of safety procedures and requirements, including Arc Flash and lockout/tagout; ability to use personal protective equipment for electrical safety.
• Extensive refrigeration knowledge, including independently pressure testing, evacuating, and charging systems; troubleshooting and diagnosing refrigeration problems; and brazing and soldering proficiency.
• Universal refrigeration card.
• Extensive controls knowledge, including troubleshooting, programming, or downloading to control systems; understanding PLCs and multiple platforms; accessing and adjusting PLC information; and connecting a computer to a PLC to communicate and make changes.
• Strong written and verbal communication skills.
• Self-motivated, with the ability to work independently.
• Ability to communicate effectively with site personnel, Sales PM, Service Manager, and Technical Support personnel.
• High school diploma or equivalent.
• Ability to wear required personal protective equipment.
• Ability to travel and be away from home for several days at a time.
• Willingness to take on-call duties as required.
• Willingness to occasionally work weekends or holidays.
• Willingness to work outdoors in all types of weather conditions.
• Willingness and ability to work six feet or more above the ground as required.
• Ability to exert up to 75 pounds of force occasionally, up to 20 pounds frequently, and/or up to 20 pounds constantly to move objects.
• Ability to climb, stoop, kneel, crouch, reach, stand, walk, push, pull, and lift.
• Close visual acuity to prepare and analyze data, view computer terminals, and perform expansive reading.

Nice To Haves

• Trade school education.
• State-licensed Master HVAC mechanic.

Responsibilities

• Perform factory start-up, commissioning, warranty, and billable service on Munters data center equipment and systems.
• Maintain and protect Munters equipment and property.
• Respond promptly to service requests from customers or management.
• Provide customer training on Munters equipment.
• Provide technical feedback on equipment through detailed field service reports.
• Troubleshoot and repair equipment at customer sites, working independently and safely.
• Manage onsite start-up and commissioning projects and coordinate other trades and services.
• Respond to customer needs as part of the Field Service team.

Benefits

• Comprehensive health, dental, and vision insurance plans.
• Flexible work schedule.
• Generous vacation and paid time off.
• 401(k) retirement savings plan with employer matching.
• Professional development opportunities, including tuition reimbursement and conference attendance.
• Company-sponsored social events and team-building activities.
• State-of-the-art equipment and tools to support the work.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED