Field Service Technician HVAC - Data Center

Munters•Remote - Iowa (MUS), IA
•$30 - $50

About The Position

Munters is a global leader in climate solutions for mission-critical processes, providing efficient and sustainable solutions for customers where controlling indoor humidity, temperature, and energy efficiency is essential. The Field Service Technician travels to customer sites, primarily in data centers, to start up, commission, troubleshoot, and repair Munters equipment and systems. The role requires independent work, strong diagnostic skills, and the ability to manage onsite projects and coordinate other trades and services. The technician performs factory start-up, commissioning, warranty, and billable service; maintains and protects company equipment and property; responds promptly to customer and management service requests; trains customers on equipment; and provides detailed field-service reports and technical feedback. The position involves frequent travel—up to 90%—throughout the United States, including air and car travel, and may require being away from home for several days. The technician must be willing to take on-call duties, occasionally work weekends or holidays, work outdoors in all weather, and work at heights of six feet or more. The work involves heavy physical activity, including lifting and moving objects, climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, and pulling. Required personal protective equipment includes safety glasses, safety boots, hard hats, and hearing protection where required. Compensation is listed as $30–$50 per hour. Benefits include health, dental, and vision insurance, flexible scheduling, vacation and paid time off, a 401(k) with employer matching, professional development opportunities, and company-sponsored social and team-building events.

Requirements

  • At least 5 years of experience and extensive knowledge in the mechanical field, specifically HVAC.
  • Willingness and ability to travel frequently, up to 90%, across the USA by plane and car.
  • Extensive knowledge of electrical troubleshooting, including diagnosing electrical issues and recording data.
  • Knowledge of safety procedures and requirements, including Arc Flash and lockout/tagout; ability to use electrical-safety personal protective equipment.
  • Extensive refrigeration knowledge, including the ability to pressure-test, evacuate, and charge systems independently; troubleshoot and diagnose refrigeration problems; and braze and solder proficiently.
  • Universal refrigeration card.
  • Extensive controls knowledge, including troubleshooting, programming, or downloading to control systems; knowledge of PLCs and different platforms; ability to access and adjust PLC information and connect a computer to a PLC to communicate and make changes.
  • Strong written and verbal communication skills.
  • Self-motivated, with the ability to work independently.
  • Ability to communicate effectively with site personnel, Sales PM, the Service Manager, and Technical Support personnel.
  • High school diploma or equivalent.
  • Ability to perform heavy work, including exerting up to 75 pounds of force occasionally and up to 20 pounds frequently or constantly to move objects.
  • Ability to climb, stoop, kneel, crouch, reach, stand, walk, push, pull, and lift.
  • Close visual acuity for tasks such as preparing and analyzing data, viewing computer terminals, and extensive reading.
  • Ability to travel and be away from home for several days at a time.
  • Willingness to take on-call duties as required.
  • Willingness to occasionally work weekends and/or holidays.
  • Willingness to work outdoors in all types of weather conditions.
  • Willingness and ability to work six feet or more above the ground as required.
  • Wear required personal protective equipment, including safety glasses, safety boots, hard hats, and hearing protection.

Nice To Haves

  • Trade school education.
  • State-licensed Master HVAC mechanic; the posting describes this as optional.

Responsibilities

  • Perform factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems.
  • Maintain and protect Munters equipment and property.
  • Respond promptly to customer and management requests for service.
  • Provide customer training on Munters equipment.
  • Provide technical feedback on equipment through detailed field-service reports.
  • Respond to customer needs as part of a service team, including urgent requests.
  • Manage projects onsite during start-up and commissioning and coordinate other trades and services.
  • Travel to customer sites across the United States to start up, commission, troubleshoot, and repair equipment.

Benefits

  • Competitive salary of $30–$50 per hour.
  • Comprehensive health insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible work schedule.
  • Generous vacation and paid time off.
  • 401(k) retirement savings plan with employer matching.
  • Professional development opportunities, including tuition reimbursement and conference attendance.
  • Company-sponsored social events and team-building activities.
  • State-of-the-art equipment and tools to support the work.
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