Field Service Technician Jobs

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Field Service Technician

COMPANY WRENCH LTD•Indianapolis, IN
•Onsite

About The Position

The Field Service Technician is responsible for repairing and servicing equipment and attachments to high quality standards, working independently with minimal direct supervision. The role includes maintenance, inspections, diagnostics, repairs, parts ordering, equipment cleaning, documentation, and customer and coworker communication. Training is assigned and may be delivered virtually or in person; overnight travel may be required.

Requirements

  • Two years of industry experience.
  • Class A or B CDL, or ability to obtain a Class A or B CDL.
  • Strong mechanical skills and aptitude.
  • Strong diagnostic abilities and mindset.
  • Good communication skills and safe work habits.
  • Ability and experience to perform repairs on all major equipment systems.
  • Working knowledge of equipment operations and mechanical functions.
  • Provide personal tools smaller than one-inch drive.
  • Ability to work with minimal supervision.
  • Proficient understanding of hydraulic pressure and flow.
  • Proficient in Ohm’s law.
  • Proficient in use of a digital multimeter.
  • Able to meet the role’s physical demands, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and frequently lifting or moving items over 50 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Champion safety and ensure all work is completed safely.
  • Perform routine maintenance and safety inspections, and create deficiency repair lists.
  • Plan the methods and sequence for assigned maintenance work.
  • Research and order parts and materials needed for assigned maintenance.
  • Perform repairs efficiently and effectively, and confirm that assigned repairs are complete.
  • Return unused parts and materials according to established methods.
  • Maintain a safe, clean workspace and service truck; power wash and clean equipment and attachments as needed.
  • Keep legible records of notes, time, parts, supplies, and outside purchases, following established record-keeping methods.
  • Document the complaint, cause, and correction for all repairs.
  • Follow company policies, procedures, and methods; maintain and care for shop and truck tools, equipment, and vehicles in the technician’s possession.
  • Communicate professionally and honestly with coworkers and customers, provide the company’s customer service, and advocate for Company Wrench and its equipment brand.
  • Complete assigned training, which may be virtual or in person.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with match.
  • Paid time off and vacation.
  • Paid birthday holiday.
  • Short- and long-term disability.
  • Growth opportunities.
  • Paid training.
  • Monthly profit-sharing bonus.
  • ESOP plan.
  • Health and wellness program.
  • Discounts on products and services.
  • Relocation assistance for qualified candidates.
  • Uniforms provided.
  • Career advancement opportunities and promotion from within.
  • Paid continuing education, including manufacturer hands-on and web-based training.
  • Clean and professional work environment.
  • Apprenticeship program.
  • Competitive wages.
  • Tool reimbursement program.
  • Annual $150 voucher toward work boots.
  • Company-provided service vehicle, fuel card, credit card, laptop, and cell phone.
  • Long-term job security.

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