Field Service Technician Jobs

About The Position

Requirements

• High school diploma or GED required.
• 0–2 years of technical work experience preferred.
• Experience with mechanical equipment, electrical systems, pumps, industrial equipment, automotive, diesel, HVAC, or related technical fields is a plus.
• Strong mechanical and electrical aptitude.
• Ability to troubleshoot and identify equipment issues.
• Ability to understand technical information and communicate findings clearly.
• Basic computer skills, including Microsoft Office and mobile devices.
• Strong communication and customer service skills.
• Ability to work safely in industrial and customer environments.
• Candidates operating a company vehicle must successfully complete applicable pre-employment driving requirements, including: Motor Vehicle Report (MVR) Driver Application and Disclosure forms Drug and Alcohol Statement FMCSA Certificate of Awareness Driver Certificate of Violations Road Test (if required) Valid Driver's License Medical Certificate (if applicable) Driver Statement of On-Duty Hours (when applicable)

Responsibilities

• Perform preventive maintenance, inspections, and repairs on submersible wastewater pumps.
• Troubleshoot mechanical, hydraulic, and electrical issues on pumps and control panels.
• Read and interpret basic electrical schematics and wiring diagrams.
• Assist with equipment startups, commissioning, and emergency service calls.
• Operate and maintain a company service truck equipped with a crane and outriggers.
• Safely operate shop equipment, including forklifts and overhead cranes.
• Utilize company-provided hand and power tools to complete service work.
• Document service activities accurately using Xylem's work order management system.
• Maintain a clean, organized, and safe work environment while following company and customer safety procedures.
• Provide professional customer service and communicate effectively with customers on-site.
• Work collaboratively with teammates while also being able to complete assignments independently.

Benefits

• 4 weeks of Paid Time Off (PTO) for hourly employees
• Medical, Dental, and Vision coverage
• 401(k) with company contributions
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Program
• Volunteer opportunities through Xylem Watermark
• Career development and technical training opportunities